Monday, August 24, 2020
Comparative Analysis of Dominant Russian and American Values
Near examination of predominant Russian and American Values The topic of qualities becomes significant when we can't comprehend and clarify the conduct of outsiders. Most likely you know this from your own understanding of correspondence with individuals from different nations: once in a while we believe that outsiders act peculiarly or inconsiderately or only uniquely in contrast to what we anticipate. As a rule this is what is generally called ââ¬Å"cultural misunderstandingâ⬠. Alright, presently letââ¬â¢s harp on the idea ââ¬Å"valueâ⬠. There is an extensive disarray encompassing the meaning of values.In hate of the way that there are numerous definitions and endless investigations, no definition has pulled in far reaching agreement. Kurt Baier noticed that to characterize esteems sociologists utilize a confounding bounty of terms, seething from what an individual needs, wants, needs, appreciates, likes to what the network appreciates, authorizes or upholds. The ide a of significant worth alludes to two differentiating thoughts. At one outrageous we talk about financial qualities dependent on items, riches, costs â⬠on exceptionally material things. In another specific situation, be that as it may, the word ââ¬Å"valueâ⬠secures a theoretical, elusive and non-quantifiable meaning.Among such otherworldly qualities are opportunity, harmony, equity, value. In numerous social orders we locate a developing threat between a portion of the new qualities spread by the broad communications, and the conventional qualities acquired from an earlier time. For instance, we can single out such matches as: conventional sex jobs/obscuring of sex jobs or customary family life/elective families. Be that as it may, letââ¬â¢s examine so much stuff by taking a gander at two nations, America and Russia. Most importantly, weââ¬â¢ll give some expressive data, at that point weââ¬â¢ll think about them. America.Before we can completely comprehend the pre dominant American perspective we have to examine the authentic and social underlying foundations of standard American culture. The most punctual pilgrims who went toward the North American landmass were spurred by the longing to get away from the control and the social request of government, privileged, and set up houses of worship. They were looking for alleviation from mistreatment and destitution and were prepared to make a new beginning. Opportunity is at the focal point of every one of that Americans worth and hold dear. The U. S. Bill of Rights, sanctioned in 1791, guarantees singular rights, for example, the right to speak freely of discourse, press and religion.The idea of individual opportunity started to be related with the United States. By ââ¬Å"freedomâ⬠Americans comprehend the craving and the capacity of a person to control his own existence without obstruction from any sorted out power. As should be obvious, Americans' idea of opportunity concentrated on the in dividual and independence. The early pioneers were generally ranchers whose achievement relied upon their capacity to endure and go up against hardships all alone. This romanticized independent individual is effectively unmistakable in the mechanical age as a little specialist who turned into a budgetary accomplishment on his own.This solid confidence in independence and independence is the essential part of the American character. Despite the fact that individuals are not equivalent in their capacities, uniformity of chance is comprehended by Americans as an equivalent possibility for progress, an equivalent begin to enter the race for progress. Be that as it may, this fantasy declaring equivalent open doors has gotten one of the most battered standards of today. Just a moderately modest number of individuals under corporate free enterprise can arrive at zenith of achievement, regardless of what number of individuals are gifted or spurred to succeed.Only a couple can arrive at the top since they could train themselves and work hardest. There is likewise support from Protestant religious philosophy, which will in general partner difficult work and individual accomplishment with being in favor with God. In any setting buckling down is profoundly regarded by Americans. The confidence of numerous Americans is firmly associated with performing gainful and remunerating work. Understudies and youngsters are urged to work low maintenance to increase significant experience and become contributing individuals from the family as opposed to being a dependant.Being a beneficial individual from the general public is significant and applauded and it isn't astounding that old individuals and the crippled endeavor to be helpful and gainful in any capacity they can. The expression ââ¬Å"to go from clothes to richesâ⬠mirrors the incomparable American dream in which material riches and assets are one of the top needs. Russia. Russia, more than some other nation, has consi stently been a test for rationalists and antiquarians who attempted to give a legitimate depiction of Russia's national personality and national character. There are, nonetheless, purposes for this uniqueness and complexity.Russia is an old nation with the historical backdrop of over 11 centuries. It frequently happened that the new phase of improvement prevented all the qualities from securing the past one: from Tsarist Russia to Socialism, from Socialist Russia to the Free Market Economy. Nonetheless, regardless of these far reaching developments Russia has consistently shown its extraordinarily Russian character and style which have made due through hundreds of years and oppose all endeavors to change or westernize Russia. It is difficult to move toward the way of life of Russian individuals without attempting to take a gander at the geopolitical setting inside which Russia has lived for centuries.Russia is a huge nation, arranged on the junction of Europe and Asia. With such an immense region to administer, Russia developed into a state governed from its middle. Separation and seclusion forestalled simple correspondence with different focuses of human advancement which added to disengagement from unnecessary remote impact and to the uniqueness of the Russian national perspective. Russia is additionally a northern nation with a long virus winter and short summer. The brutal atmosphere made Russians solid and sound, equipped for suffering outrageous hardship, patient and wary, dependant on the trial of time.The huge regions and cold atmosphere, along with the need to endure and oppose the assaults of neighboring nations developed the soul of communalism, which is regularly viewed as a prevalent Russian worth. From ancient occasions when Russians united together to develop the land, to fell the trees, to reap the harvests and to shield themselves from intruders, sobornost (mutual soul, fellowship) turned into a particular element of Russians as opposed to the independence and seriousness of the West. Communalism simultaneously realized such goals as reliance on one another's assistance, shared help and trust.Russians depend on a nearby system of loved ones and colleagues as assurance against the dangers and capriciousness of day by day life. Then again, common attitude is strange to the soul of confidence and duty. Russians became acclimated to being determined what to do and what to think. Indeed, even in the advanced quickly changing world dynamic is frequently hard for Russians who want to allude choices to higher-ups, along these lines freeing themselves of the duty in the event that things turn out badly. Another significant component of the Russian national worth framework â⬠inclination of otherworldly over material.N. Berdyaev believed Russians to be the most otherworldly individuals on the planet and guaranteed that the economy can be seen uniquely as an instrument however not the objective or the most elevated worth. With t he approach of the market economy these days it might appear that numerous customary qualities will change drastically. Conventional qualities are as yet solid â⬠benevolence, feeling of obligation, empathy, the significance of family, and love of nature, boldness and good quality. We may just expectation that gave new reasonable measurements, these qualities will remain the standard Russian values.The List of Russian-American Values. 1. Going to limits (Russians) versus control in all things (Americans) A Russian can go through the entirety of his cash in an eatery during one night, Americans would likely never do this and would consider the Russian conduct unusual or simply stupid. 2. Kindness (Russians) versus being saved (Americans) A Russian can converse with a total outsider on the train about their issues, an American would presumably want to discuss football, as opposed to impart their issues to anyone. 3. Liberality, neighborliness (Russians) vs.BEING PRACTICAL, setting aside cash (Americans) While Russian supper is a genuine gala, Americans make the same number of cheeseburgers as there are visitors expected; if Americans welcome you for espresso, they mean espresso and nothing else. 4. Grumbling about issues (Russians) versus Being in every case OK (Americans) Russians and Americans take care of their issues in various manners: if Russians have issues they go to their family members or companions, if Americans have issues, they go to their therapist. Russians and Americans likewise vary in obtaining cash: Russians get cash from their family members or companions, Americans acquire cash from the bank. . Basic/amusing disposition to one's nation (Russians) versus energy (Americans) Russian love of their nation is land (they love their temperament, their birch-trees); American love is political (they love their opportunity and vote based system and they accept that it's their holy obligation to ensure opportunity and majority rule government everywh ere throughout the world). 6. ââ¬Å"Beingâ⬠direction (Russians) versus ââ¬Å"Actionâ⬠direction (Americans) Americans are increasingly dynamic genuinely and intellectually. Russians like to sit at home doing pretty much nothing and acquiring minimal expenditure for little work instead of to stand the physical strains of hard work.Russians lean toward scholarly amusement to going in for sports (Americans favor sports). 7. Recreation direction (Russians) versus Work direction (Americans) You have buckled down before the test. At the point when you go to your test and get ââ¬Å"5â⬠you tell your associates that you knew it all and you merited it (American); you tell your partners that you knew nothing and got ââ¬Å"5â⬠due to cheating (Russian). 8. P
Saturday, August 22, 2020
Bridgeton Industries Essay Example for Free
Bridgeton Industries Essay 1. Portray the serious condition for Bridgeton just as the cost bookkeeping framework presently being used. At the point when outside rivalry and rare, costly gas started to assume a significant job in the market, Bridgeton started to lose local piece of the pie. The ACF Bridgeton plant confronted new difficulties in their creation that drove them to genuine reductions like the end of the ACF plant for production of eco-friendly diesel motors. By 1987, they arranged their items as far as ââ¬Å"world classâ⬠serious position and potential. With four models (quality, client assistance, specialized ability and serious cost position) they ordered their items in Class I (remain), II (watch) and III (re-appropriate). The characterization permitted Bridgeton to take choices on the best way to all the more likely deal with their items execution contrasted with their rivals. The cost bookkeeping framework was item costing, a blended between work costing and procedure costing. 2. Clarify why manifolds moved from Class II to Class III after oil dish and suppressor exhaust frameworks had been redistributed from the ACF. Regardless of upgrades in the creation procedure manifolds were downsized from Class II to III. The outcomes were not adequate, despite the fact that they expanded the uptime from a normal of 30% to 65% they were behind their Japanese rivals that arrived at a ââ¬Å"world classâ⬠objective of 80% uptime. Moreover, as found in Exhibit 2, the immediate material expenses for manifolds (in view of tempered steel) is very high as a level of deals (around 40%) contrasted with different items fabricated at ACF and at a superior Class level. Be that as it may, there was an uncertainty on this move because of the chance of new market necessities for lighter weight (increasingly effective manifolds). This spoke to a decent open door for ACF in light of the fact that as they produced manifolds with treated steel, request could increment and along these lines selling cost as well.
Sunday, July 19, 2020
Pierre
Pierre Pierre per [key], city (1990 pop. 12,906), state capital (since 1889) and seat of Hughes co., central S.Dak., on the east bank of the Missouri River, opposite Fort Pierre; inc. 1883. Its economy is centered around agriculture (chiefly grains and cattle), tourism, and the state government. Electrical and irrigation equipment are manufactured. Originally the fortified capital of the Aricara, Pierre served as the trade center of the middle Missouri River from 1822 to 1855. From 1876 to 1885 it was the steamboat head for the Black Hills gold trade. The city boomed with the arrival of the railroad (1880), becoming an important trading and shipping center for a farm and ranch area. The Pierre Indian Learning Center is there, as is the South Dakota Discovery Center and Aquarium. Oahe Dam , a major unit of the Missouri River basin project, is nearby. The Columbia Electronic Encyclopedia, 6th ed. Copyright © 2012, Columbia University Press. All rights reserved. See more Encyclopedia art icles on: U.S. Political Geography
Thursday, May 21, 2020
Rhetorical Analysis Seeing And Making Culture - 907 Words
Rhetorical Analysis: Seeing and Making Culture In ââ¬ËSeeing and Making Culture: Representing the Poorââ¬â¢ by Bell Hooks, issues involving the poor and the rich in the society are brought to light. Hooks addresses issues such as how the poor are viewed in the community, common assumptions about the poor, and how the poor are represented in the media. In her analysis, it is evident that those living in poverty are grossly misrepresented. This misrepresentation affects these peopleââ¬â¢s daily lives. Hooks first argument stems from the false assumptions that she has encountered about the poor. She takes us years back to her college days where students and professors were labeled as ââ¬Ëmindless, unworthy, shiftless, dishonest, and lazy (paragraph5). To her, those experiences were a culture shock because having being brought up in poverty, she had always been taught that there is no correlation between poverty and personal integrity. Furthermore, a person could be a hard worker and still be poor. The values of a human being canââ¬â¢t and should not be based on material possessions. She states that it is horrifying to think that the poor have no values. According to Bell Hooks, had it not been for the upbringing in a poor household, she would neither be the prolific writer that she is nor have good values. All the aforementioned assumptions indicate how lowly the United States contemporary society regards the poor. The poor are never portrayed as who they really are. The authorââ¬â¢s agenda is toShow MoreRelatedRhetorical Analysis : Seeing And Making Culture1053 Words à |à 5 PagesInstr. Sarah McMahon Evelyn Oââ¬â¢Brien Eng 122 8/30/15 Rhetorical Analysis I liked bell hookââ¬â¢s essay ââ¬Å"Seeing and Making Culture: Representing the Poorâ⬠. Bell assesses the light in which higher class people view the poor or lower class. Bell hooks, also known as Gloria Watkins grew up in a small Kentucky town where her father worked as a janitor for the local post office. As one of seven children she was taught that money and material possessions did not make her a better person but hard-work honestyRead MoreAnalyzing The New Techniques I Have Learned As A College Student Writer960 Words à |à 4 Pageshave learned as a college student writer, the themes of culture and language, ethical appeal and researching. You most likely have no idea what any of these projects and assignments are about, or what they consist of. This brief description is to help you understand, and it is brief because I don t want to overwrite and confuse you or anything. The first paper we wrote in class was the Language Analysis. I wrote in class was the Language Analysis. The paper depended on particular dialect we addressRead MoreUnderstanding Of Society s Portrayal Of The Poor1565 Words à |à 7 Pages Emily,Vanessa,David Rhet 105-11am A Current Understanding of Societyââ¬â¢s Portrayal of the Poor In this analysis we will be focusing on bell hooksââ¬â¢ essay, ââ¬Å"Seeing and Making Culture: Representing the Poor.â⬠In the essay bell hooks tackles issues about misrepresentation of poor people in todayââ¬â¢s society and how the media can skew reality. She notes that society sees the poor as people who are sub par and unimportant, as well as possessing fruitless qualities such as laziness, shameRead MoreRhetorical Analysis Of Disneys Frozen1219 Words à |à 5 PagesRhetorical Analysis: Disneyââ¬â¢s Frozen Walt Disney Productions prestige is to never disappoint and their latest movie Frozen, is no exception. The movie centers around the lives of two sisters, kind-hearted Anna and the frightened Snow Queen Elsa. Fearless Anna sets off on a journey to find her sister, who flees to an icy mountain after she accidentally traps the kingdom of Arendelle in an eternal winter with her ice powers. Disneyââ¬â¢s 2013 animated film reeled in its target audience and more; the filmRead MoreRhetorical Analysis1700 Words à |à 7 PagesThe Squint and the Wail Rhetorical Analysis ââ¬Å"The Squint and the Wailâ⬠is an essay by Michael Hsu. Hsu, a Taiwanese American author and editor, wrote this essay in order to express his views on the negative connotations that occur with some of the racially charged objects present in society. More specifically, the essay deals with the stereotypical nature of The Chin Family. The Chin Family is the name of Stefano Giovannoniââ¬â¢s tabletop collection, which includes salt and pepper shakers that haveRead MoreRhetorical Analysis on Deborah Tannens Argument Culture1247 Words à |à 5 PagesMeant!: How Conversational Style Makes or Breaks Relationship (1986), Talking from 9 to 5: How Womenââ¬â¢s and Menââ¬â¢s Conversational Styles Affect Who Gets Heard (1994), The Argument Culture: Moving from Debate to Dialogue(1998), and I Only Say This Because I Love You (2001). In an essay from the book, The Argument Culture: Moving from Debate to Dialouge, Tannen discusses the controversy in the world when it comes to communication. Tannen focuses this essay on the way that society has used adversarialRead MoreThe Girl With The Dragon Tattoo Analysis1744 Words à |à 7 PagesProfessorââ¬â¢s name: Course name: Date of Submission: The Portrayal of Women On the surface of the novel, ââ¬Å"The Girl with the Dragon Tattooâ⬠is a simple uncomplicated thriller, but at a deeper level, the novel is a complex and in-depth examination and analysis of the violent abuse against women in Sweden, particularly concentrating on the distorted and rather warped philosophies as well as the failure of the government that permit and accentuate such acts. More importantly, the novel plays the importantRead MoreOur Conversation About the Bible Essay examples1479 Words à |à 6 PagesPrologue It all started with a conversation, noâ⬠¦an argument, noâ⬠¦a debate, noâ⬠¦a conversation. The conversation was with a friend over a topic that is a deeply contentious issue in our current culture. We disagreed. I have a fairly diverse friend-group so these types of arguments conversations happen quite often. What made this conversation unique was that our disagreement was not political in nature but biblical. In short, he thought the Bible was clear about this particular thing. I was less thanRead More Robert Pirsigs Zen and the Art of Motorcycle Maintenance Essay5286 Words à |à 22 Pagesan awareness and acceptance of how our emotions and values shape our experiences. Further, he shows that technology, a manifestation of our values, may be controlled only through emotional and moral commitment. A restorative rhetoric, on Pirsigs analysis is, then, one in which the passions and values are recognized as the very ground of being in and interpreting the world. The crisis of reason As he begins his Chautauqua, Robert Pirsig finds himself in a twofold crisis. He characterizesRead More The Relationship of Photographs, History, and Memory Essay5378 Words à |à 22 Pagesthat of her family and friends. The result is a complex visual experience that addresses the use of images in producing knowledge and making history. Photographs are re-collections of the past. This essay is about photography, memory, and history and addresses the relationship between photographic images and the need to remember; it is based on the notion that seeing is a prelude to historical knowledge and that understanding the past relies on the ability to imagine. At the same time, the role
Wednesday, May 6, 2020
Themes of Language and Racial Identity in Native Speaker,...
Chang-Rae Leeââ¬â¢s Native Speaker expresses prominent themes of language and racial identity. Chang-Rae Lee focuses on the struggles that Asian Americans have to face and endure in American society. He illustrates and shows readers throughout the novel of what it really means to be native of America; that true nativity of a person does not simply entail the fact that they are from a certain place, but rather, the fluency of a language verifies oneââ¬â¢s defense of where they are native. What is meant by possessing nativity of America would be oneââ¬â¢s citizenship and legality of the country. Native Speaker suggests that if one looks different or has the slightest indication that one should have an accent, they will be viewed not as a native ofâ⬠¦show more contentâ⬠¦If one does not look Caucasian and are believed to be seen as different or an alien, then it is more difficult to claim that one is truly an American native. Chang-Rae Lee points out that if one does not look like a typical white American, people use different criteria to judge whether or not one is truly an American Native. That criterion is nativity of language. Since America was made upon immigration, many people in this country consists of different cultural backgrounds and races. The collective language of America buttresses the common ground among its native people. Therefore nativity of language is a set criterion of determining a personââ¬â¢s ââ¬Å"native-nessâ⬠of a certain place. Native Speaker gives the reader a perspective on the extent of what immigrants go through in order to be accepted or claimed as a native of America through language and suppressing cultural identity. Chang-Rae Lee demonstrates what Asian Americans experience in order to be deemed as a native of America and to fit and have a place in American society. Chang-Rae Lee uses the themes of language and identity throughout the novel as he impressively exemplifies the experiences that Asian Americans undergo as an immigrant in the land of the free. Throughout the novel he focuses on the notion of language and how being a native speaker provides evidence for one to claim or be seen as a native of America. Chang-Rae Lee
Why were the police unable to catch Jack the Ripper Free Essays
There are several factors that can be used for why the murderer was never caught, firstly: There were no witnesses, whether this was part of the murderers plan, to find someone without people, or to kill them somewhere isolated then dump their body elsewhere is unknown. It could be accounted to luck that there were no witnesses, and the people who did come forward to give evidence gave several different descriptions, which contradicted each other. If there was someone who witnessed the murder, maybe he would have been caught. We will write a custom essay sample on Why were the police unable to catch Jack the Ripper? or any similar topic only for you Order Now The victims were prostitutes; people who usually avoided the police anyway. They were easy victims for several reasons. Firstly, they had a dangerous profession anyway, they risked being beaten up and murdered every night, so maybe with a serial killer out their, they didnââ¬â¢t see their chances as any lower or any higher of being murdered. They also really needed the money, to risk going out every night, they were very poor, so they still went out. They would take clients to a place that was isolated from other people, it made it easier for the murder, as noone would hear them, and there would be no witnesses. Also prostitutes were often drunk and vulnerable anyway, making them easier to silence. Because the killer did not know his victims, it made it harder to solve. It is the same case today with the Washington Sniper. If you target people you have no connection with, then there is no way to relate you to them. You cannot ask other friends or family about other people they knew in their life who might kill them, or who is suspicious. It gives the police no link, so they donââ¬â¢t have much to follow up on. Other than he was killing prostitutes, and there were hundreds in London. Also, this was one of the first big cases detectives of a poorer area (Whitechapel) had to deal with, their usual methods included rounding up suspicious looking suspects, and patrolling the poorer areas. This was obviously not going to work in this case. Because the Ripper had to blend in, if he wanted prostitutes to go with him. Also, the Ripperââ¬â¢s gruesome mutilation was not what the police were used to dealing with, it was not a domestic murder case, therefore they had no leads, but the Ripper was striking at random prostitutes, therefore they had no idea where he could be. There was also a lot of misleading evidence. There were hundreds of letters sent in claiming to be from Jack the Ripper. Only 3 of which are considered to be anywhere near liable. Two of which are from the same person, staring with ââ¬Å"Dear Bossâ⬠for these two letters, it could have been sent in straight after reading the newspaper, or made up from a journalist trying to promote the story. The other one however, came with half a kidney, that looked likely to be taken from one of the victims. Other false leads like Leather Apron were also off-putting. The anti-semantic writing on the wall, found near Catherine Eddowesââ¬â¢s body, could have also have been a great help, or a disaster. If it was a clue, it was wiped off the wall, and therefore they could not use it to compare handwriting. Or it could be false, leading to riots. The Jews in the past had been blamed for a lot of murders, as they were widely disliked, but still held a lot of money and power in general. Any mention of the killer being Jewish would have lead to riots, which the police did not want on top of trying to catch the killer. It can be said they did their best using what evidence they had. There was no forensic evidence, finer prints were not used until 1901, there was no DNA evidence, and photography in this case had only just started, it made the policeââ¬â¢s job finding evidence difficult with so little of anything to go on. If they had had DNA evidence, more accurate records of criminals and better security (cameras in the streets) then maybe he would have been caught. But because of limited evidence, of the killer leaving no weapons behind, and clothing and possession were later accounted for, the police had little to go on. The police were also under a lot of pressure from the press and politicians. With the press thinking up of one story after another, it maybe gave the police too many useless leads that wasted their time. The media was constantly bombarding the police force: their usual methods were slow, and not very effective. However now, they were under pressure to catch someone, they had to speed things up, which would have resulted in several wrong suspects, and evidence. They were expected by the public to catch the ripper, after 5 murders that were not prevented after heightened security from the police, it made the public and media put more pressure on. The killings stopped, there are several suspected reasons for this. However, if the murders had continued, it is entirely feasible that someone would have eventually caught him, with so few prostitutes on the street, and so many metropolitan police. Some suspected reasons are: The police were getting to near to catching him, to risky to carry on. He died, or was imprisoned for another crime. Many deaths went unreported to the police. Moved to another part of the UK, with not as good as the metropolitan police force, or just simply moved away. Or moved to another country. After the ripper murders, there were several murders in America, with the same pattern. Because of no international links, noone ever linked the two together. After committing so many crimes and knowing the end was near, killed himself, this too would have carried no concern with the press. He had killed enough people. This one is most unlikely. It has been observed with other psychopaths and serial killers, they only stop when they have been caught, or die. It was probably not as much of a lust as a fixation. They caught the Ripper, but it infact was connected to the royal family or government, and it would have been a huge public scandal, and uproar would ensure, so they never told the press, or anyone else in the police force he was caught. How to cite Why were the police unable to catch Jack the Ripper?, Papers
Sunday, April 26, 2020
Optus Company; sales and marketing department structures
Sales department Optus Company, being an electronic products seller ought to have an efficient sales department that can meet sales targets. This is taken into consideration bearing in mind the industry in which this company operates that depends on how a company is able to adapt to the changing environment and win customer satisfaction.Advertising We will write a custom report sample on Optus Company; sales and marketing department structures specifically for you for only $16.05 $11/page Learn More The sales department is structured in a way that, everything concerning sales can be done through online procedure (Yes OPTUS 2). This is a strategy to reach all mobile user customers on a global scale. The sales department has developed a special website for any one willing to purchase a headset from the company to access it. The procedures are clearly displayed on the web page for customers to follow from the initial ââ¬Ësalesââ¬â¢ button to the end u ntil the product is purchased (Paul Budde 4). The payment mode together with the delivery process is accomplished. Therefore, the department can be said to be more of a decentralized structure than a centralized one since customers are able to access the companyââ¬â¢s products from everywhere in the world. The department targets both internal and external customers. The products are sold to the customers with allowances attached to them to reduce the sales price in order to generate more sales for the company. Internal customers can easily access the products without using online procedures while external customers are recommended to use online mode (Renai 6). This has reduced customer traffic in the companyââ¬â¢s main outlets and operating costs involved. Some of the mobile products offered by the company include Black berry, Samsung, LG and other mobile phone accessories. Marketing department This is yet another crucial department in a telecommunication industry. It is respo nsible for the development of products that meet customer satisfaction and demands. The processes in this department are also web-based in the Octopus Company (Rosenberg 6). The marketing manager carries out extensive promotions through sophisticated data base management tools that can warrant designing and distribution of the required products. These methods are cost effective. The success of the Optus can be attributed largely to this department since its marketing research and development has led development of high quality phones suitable for all social classes at affordable prices.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Online marketing has helped the Optus has build an online presence yet providing necessary and relevant information to the customers who contact the department hence saving costs of printing brochures and other materials to avail information to the customers. Customers are given an opportunity to interact with the company better. The department has monitors all its market outlets and stores to make sure everything is in good condition (Technology switched on 1). This is to ensure the availability of the products to the customers at all times. In collaboration with sales section, the department also ensures all the mobile phones sold or any other product reaches the customer in good time. Besides this section has succeeded in maintain excellent business relations with the suppliers of products and keep updating each other on the changing consumer needs. The efficiency in the marketing department has been strengthened through training of young innovative stars that have a passion for marketing and hence delivering innovative solutions to the department (Bingemann 5). Optus also relies on billboards to advertise its products to those having difficult with online access. Works Cited Bingemann, Mitchell. Optus scores lucrative interim satelli te deal. Web. Hildebrand, Joe. Optus dropouts enrage iPhone users but company says window tints are to blame. Technology switched on. Web. Paul Budde Communication Pty Ltd. Australia-Telco Company profiles-Optus-company overview and operating statistics-2010. Web. Renai, Lemay. Optus to launch the Xoom in June. Delimiter. Web.Advertising We will write a custom report sample on Optus Company; sales and marketing department structures specifically for you for only $16.05 $11/page Learn More Rosenberg, Jen. Internet users clog mobile network. Web. Yes OPTUS. Company induction. Web. This report on Optus Company; sales and marketing department structures was written and submitted by user Blakely D. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.
Wednesday, March 18, 2020
Free Essays on Youth And Value
Youth and Values In an attempt to challenge societal values, youth cultures, in the form of rebellion, act and dress radically and form groups in protest. These dissident actions against the structure of existing society promotes the beginning of new small groups which reflect their own rules, structures, class, gender and ethnic ideologies. So, the youth culture, in challenging societal values, at the same time is reflecting them. In comparing Margaret Mead's young adults in Coming of Age in Samoa to Russian youth it is evident where the differences arise. The Samoans strong cultural values leave little need for individual expression. Expectations of the children change as they get older. They know what is expected of them and want to follow the rules. In contrast, the youth in the Soviet Union, live in a culture of confusion. They feel constricted by the laws of the society, see families collapsing around them, and believe things should change. They want to be individuals and they want to live by their own values and ideas. Many come from broken homes and poor communities with little respect for authority. They rebel against what they feel is an unjust society and look for a culture or group that they can identify with. Often society depicts these groups as dangerous, deviant and delinquent. These groups, however, just show many of the valued structures of society, but in a more radical way. They have a standard code of dress, values, ethics and rebel in order to force their ideas onto the public and to feel part of a recognizable group. Margaret Mead noticed little individual differences among the Samoans. "We have seen that the Samoans have a low level of appreciation of personality differences" (Mead, 1973, 161). The Samoan's strong cultural and family traditional values do not allow for individualism. In comparison, Soviet ... Free Essays on Youth And Value Free Essays on Youth And Value Youth and Values In an attempt to challenge societal values, youth cultures, in the form of rebellion, act and dress radically and form groups in protest. These dissident actions against the structure of existing society promotes the beginning of new small groups which reflect their own rules, structures, class, gender and ethnic ideologies. So, the youth culture, in challenging societal values, at the same time is reflecting them. In comparing Margaret Mead's young adults in Coming of Age in Samoa to Russian youth it is evident where the differences arise. The Samoans strong cultural values leave little need for individual expression. Expectations of the children change as they get older. They know what is expected of them and want to follow the rules. In contrast, the youth in the Soviet Union, live in a culture of confusion. They feel constricted by the laws of the society, see families collapsing around them, and believe things should change. They want to be individuals and they want to live by their own values and ideas. Many come from broken homes and poor communities with little respect for authority. They rebel against what they feel is an unjust society and look for a culture or group that they can identify with. Often society depicts these groups as dangerous, deviant and delinquent. These groups, however, just show many of the valued structures of society, but in a more radical way. They have a standard code of dress, values, ethics and rebel in order to force their ideas onto the public and to feel part of a recognizable group. Margaret Mead noticed little individual differences among the Samoans. "We have seen that the Samoans have a low level of appreciation of personality differences" (Mead, 1973, 161). The Samoan's strong cultural and family traditional values do not allow for individualism. In comparison, Soviet ...
Monday, March 2, 2020
15 Vital College Survival Tips
15 Vital College Survival Tips In this quick-read article youââ¬â¢ll find 15 college survival tips that get straight to the heart of the matter. We didnââ¬â¢t waste time with fluff tips or nonsense. Each one is serious business so letââ¬â¢s get to it. 1. Make Eating Right Exercising Habitual Yes, really. Eating right is going to work miracles all by itself because youââ¬â¢ll be running on all cylinders. Exercise will keep you in shape and balanced. Being healthy is really a good idea (whoââ¬â¢d-uh thunk it?) and it helps you get the most out of your college experience. 2. Maintain Relationships with the Right Professors Donââ¬â¢t hesitate. From the get-go you need to be establishing relationships with the professors that matter most to you given your goals/focus. Donââ¬â¢t be creepy or in a hurry. Just approach them and let them know theyââ¬â¢ll be seeing you around for the next few years and you would love to get to know them. Thatââ¬â¢s it. Then practice being a student theyââ¬â¢re pleased with. It makes college life so much easier when youââ¬â¢re connected to the right people. 3. Know Your Major from Day One Donââ¬â¢t be indecisive. Make a decision and stick with it. Donââ¬â¢t spend a year or two bouncing around from one major to the next wasting time and money. If youââ¬â¢re too young to think about your future in a mature way, maybe you should wait before committing to college? At the end of the day itââ¬â¢s not necessary, but knowing your major from the start makes college much more rewarding. 4. Get Lame Classes Done First Regardless of your major there are a bunch of classes you need to take. Some are the fun classes while others are going to be hard or boring electives youââ¬â¢re not interested in. Donââ¬â¢t avoid them. Get them done with as early as possible so you can spend as much time as possible on the classes that matter to you most. 5. Realize that College is Temporary Donââ¬â¢t get so lost in the moment that you make decisions which could really harm you down the road. Like, maybe itââ¬â¢s not a good idea to post videos on the net of you doing illegal or ridiculous things. Especially if you plan on becoming a teacher or public official. I mean live it up, but donââ¬â¢t forget that college is just a temporary place and the real world awaits you. Also, because college is temporary you really donââ¬â¢t need to take it so seriously that you cause yourself physical or psychological harm. Get it, do your time, get your degree(s) and then move on. Itââ¬â¢s that simple. 6. Cradle a Sense of Balance Relax. Find ways to keep yourself balanced and cradle them because they mean so much. Resistance training really helps. Take a yoga class. Do something to keep your mind and body centered so that you donââ¬â¢t get too swept up into things. 7. Be Strategic with Procrastination We all procrastinate, itââ¬â¢s fine. Just make sure you use it wisely. Mid-terms arenââ¬â¢t a good choiceâ⬠¦jusââ¬â¢sayin. 8. Destroy Your Comfort Bubbles Youââ¬â¢re going to survive college. One way to make sure you get the most of it, is to demolish your comfort bubbles and explore, experiment, travel and make yourself available to exquisite experiences. 9. Are You Ready to be a Parent? Seriously. Sex is awesome and there are TONS of young sexy people in college. The question is, are you prepared to be a mommy or daddy? If not, then you need to take sex a bit more seriously. 10. Donââ¬â¢t Avoid Class Difficulty Maybe that class sounds awesome, but on the first day you felt like it might be better to swim in razor blades and lemon juice. Hold on a minute, donââ¬â¢t be so quick to hop out of classes that you find challenging. These are known as character-builder classes. 11. Go to Class! We had to include this one because we understand how powerful propaganda can be. The more you see, read and hear ââ¬Å"go to class!â⬠the higher the chances are that youââ¬â¢ll go. These classes cost money and they are time in your life youââ¬â¢ll never get back so you better take them seriously. 12. Learn How to Take Proper Notes This isnââ¬â¢t high school. Take notes seriously. Clue: you donââ¬â¢t need to take a ââ¬Å"how to take notesâ⬠class. 13. Learn to Chill at Test Time The more prepared you are the more relaxed youââ¬â¢ll be. Donââ¬â¢t let anxiety and fear gobble up tons of your mental energy. Instead, make sure youââ¬â¢re prepared and ready to rock when test time comes. 14. Focus on the Right Kind of Friends Donââ¬â¢t let idiots drag you down. Hang with people that can help you succeed and vice versa. 15. Go to Tons of Events Take advantage of as many school events as possible, because then youââ¬â¢ll meet tons of people and create for yourself tons of opportunities (relationships). So how about it folks? Do you agree these are the big hitter survival tips or what? Let us know what you do to survive.
Saturday, February 15, 2020
Evaluate the causes, consequences and lessons from the Cuban missile Essay - 1
Evaluate the causes, consequences and lessons from the Cuban missile crisis - Essay Example In world history and state politics, it is known under the name of the Caribbean crisis. The root cause of all the postwar conflict ââ¬Å"between the USSR and the United States was a "cold war," started between the West and the East shortly after the Second World Warâ⬠(J Blight, and D. Welch 1990). It is known that, according to historical and reference literature, this term designates the state of military-political confrontation between countries or groups of countries, at which arms race is used, various measures of economic pressure are applied (the embargo, the economic blockade, etc.) and organization of strategic military bases and staging grounds is performed. The Cold War was actively unleashed in 1949 and was discontinued in the second half of the 80's - early 90's of the XX century. It turned out that the hopes for "Big Three" postwar cooperation were ruined because of the mutual desire of the former anti-fascist coalition to rebuild the world in accordance with the ir ââ¬Å"image and likenessâ⬠(J Blight, and D. Welch 1990). Germany partition between the former allies was not conflict-free. On April 4, 1949 the Atlantic Pact signing ceremony took place in Washington. The Soviet Union worked actively on its own power consolidation. In Eastern Europe and China there were pro-communist regimes established. The Council for Mutual Economic Assistance and military bloc "Warsaw Pact" appeared under the auspices of the Soviet Union. There were too many reasons for the Cold War start. But the main reason was the mankind, especially the great powers, unwillingness to create a system of international relations based on equality and cooperation. Force still remained the main principle of world politics organization. The Great powers, primarily the USA and the USSR, could not give up their imperial techniques of national interestsââ¬â¢ protection, which were the capture of spheres of influence and unequal treaties imposition. Since there were no h istorical conditions for other way, the cold war was inevitable. Certainly, that epoch was accompanied with the periods of stabilization, relapse, and "warming". Thus, the 1949-1953 was a period of acute onset, 1953-1957 - the time of Cold War stabilization, 1957-1962 - entered the history of international relations as a time of conflicts, 1962 -1978 is considered to be a time of ââ¬Å"detenteâ⬠(Gregory B. Marfleet 256-257). It seemed that during the period from 1957 till 1962 the world leaders acted in accordance with the principle of ââ¬Å"we need more deep and different conflictsâ⬠. Geography of crisis conflicts was Berlin, Cuba, Algeria, Congo, Lebanon and Taiwan. The conflicts of the interblock ground (Berlin and Cuba), were extremely acute. The following facts suggest that both sides - East and West, the USSR and the U.S were responsible for the ââ¬Å"Cold Warâ⬠epoch. ââ¬Å"The source of the Cuban missile crisis was the events of January, 1959, when the gu errilla war on the island of Cuba ended with the fall of pro-American regime (J Blight, and D. Welch 1990)â⬠. Then the revolutionary-nationalist forces came to power in Cuba. Rebel leader Fidel Castro led a new government. His primary task, according to his assessment, was Cuban independence and social reforms. The implementation of his plans stumbled upon the U.S. repulse, which had its considerable property on the island. Castro implemented the property
Sunday, February 2, 2020
The effect of Salbutamol on the response of Ileum to Acetylcholine Essay
The effect of Salbutamol on the response of Ileum to Acetylcholine - Essay Example This clearly implies that there is no significant effect of sulbutamol on the way the ileum responds to acetylechline. However, there is a significant effect of the sulbutamol on the way ileum responds to nicotine. This desensitisation was purely characterised by increasing values of EC (50) of nicotine without a change in its maximal effect. This thus implies that treatment of ileum with salbutamol after exposure to the acetylcholine, had little desensitisation while treatment of ileum with salbuamol after exposure to nicotine caused some larger increase in the Nicotine-mediated phoshoinositide hydrolysis. Response to question 2. Salbutamol could be referred to as an adrenergic agonist receptor, which is used to reduce the effects of bronchospasm in diseases like asthma. It is also used in the treatment of cystic fibrosis, pulmozyme, acetylcysteine, and iprptropium that is linked to DOK-7. As an example of a beta2-agonist, sulbutanol can also be used in obstetrics. The salbutamol th at is intravenous could be utilised as a tocolytic in relaxing the smooth muscles of the uterus, and hence delay premature labour. This has made sulbutamol be the most preferred agent. In the context of this experiment, salbutamol antagonistââ¬â¢ caused a parallel shift of the given dose response curve.
Friday, January 24, 2020
Animal Farm, by George Orwell Essay -- Animal Farm Essays
The main purpose of satire is to attack, and intensely criticise the target subject. This is superbly carried out in the classic piece of satire, Animal Farm. The main targets at the brunt of this political satire are the society that was created in Russia after the Bolshevik Revolution of 1917, and the leaders involved in it. George Orwell successfully condemns these targets through satirical techniques such as irony, fable, and allegory. The immediate object of attack in Orwell's political satire is the society that was created in Russia after the Bolshevik Revolution of 1917. The events narrated in Animal Farm obviously and continuously refer to events in another story, the history of the Russian Revolution. In other words, Animal Farm is not only a charming fable ("A Fairy Story," as Orwell playfully subtitles it) and a bitter political satire; it is also an allegory. The main target of this allegory is Stalin, represented by Napoleon the pig. He represents the human fr ailties of any revolution. Orwell believed that although socialism is a good ideal, it could never be successfully adopted due to uncontrollable sins of human nature. For example, although Napoleon seems at first to be a good leader, he is eventually overcome by greed and soon becomes power-hungry. Of course Stalin did too in Russia, leaving the original equality of socialism behind, giving him all the power and living in luxury while the common pheasant suffered. Orwell explains: ââ¬Å"Somehow it s...
Thursday, January 16, 2020
A Clockwork Orange: Political Impacts
A Clockwork Orange: Political Impacts When A Clockwork Orange was released in the early 70's it was instantly seen as controversial sparking huge amounts of criticism in America and Britain from renowned film critics, government officials and members of conservative groups. In the late 60's Western society and culture was changing along with Western Cinema as a result of the old studio system collapsing, signalling the end of Classical Hollywood films.With the rise of television into popular culture and a drop in box office successes, running from 1947 to the late 60's, it was made apparent a new and fundamentally different product was needed. A younger audience for cinema was developing, interested in films that reflect their generations experiences, resulting in the creation of the anti-hero. Films like Easy Ryder (67), Bonnie and Clyde (67) and The Wild Bunch (69) didn't show traditional values and ideologies usually seen in Hollywood films. Instead it showed outlaws as the protag onists fighting against the older generations dated views through violence.When A Clockwork Orange was released in both Britain and America it was given an X-rated certificate as well as limited distribution in spite of the films box office success and various awards. Upon the release of the film in America, conservative forces protested against the film being showed and a number of American newspapers refused to advertise it. In august 1972 Kubrick withdrew the film from American distribution for 60 days resulting in a reedited version, cutting out 30 seconds of the most violent material. The MPAA then promptly changed the rating from X to R although both versions continued to circulate as the hysteria died down.However in Britain the controversy of A Clockwork Orange started before its actual release. In the Mid 60's the initial script, written by Terry Southern and Michael Cooper, was rejected by the BBFC, under government pressure, who stated ââ¬Ëthere is no point reading the script because it involves youth defiance of authority and we're not doing that'. This generally showed the British attitude towards censorship at the time and pathed the way for the films future problems. The BBFC however eventually accepted a later version of the script on the grounds that the controversial materials were justified by the story.The controversy continued near its release with the Conservative Home Secretary Reginald Maulding demanding to see the film to assess it's dangers to British society and a right-wing censorship group ââ¬ËA Festival of Light' petitioned for the film to be banned completely. In 1973 the Hastings council banned A Clockwork Orange on the grounds that it was ââ¬Ëviolent for it's own sake' and had ââ¬Ëno moral' . In 1974 after a series of supposed ââ¬Ëcopycat' killings inspired by the film caused Kubrick to withdraw the film completely from British distribution. It remained withdrawn for 27 years until Kubrick's death in 1999.
Wednesday, January 8, 2020
Similar Gothic Elements in the Work of Edgar Allan Poe and...
Similar Gothic Elements in the Work of Edgar Allan Poe and Nathaniel Hawthorne Nathaniel Hawthorne and Edgar Allan Poe are considered masters of American gothic fiction. They used similar gothic elements in their writing and used it to build up a sense of impending doom. Even today numerous readers enjoy, study, and discuss the gothic elements both utilized in their work. Gothic writing is a style that is concerned with the dark side of society, an evil that lies within the self. Poe and Hawthorne contributed stories which contained dark struggles between characters and society with its rules of order of the time. Gothic writing is fantasy meant to entertain despite the fact that it depicts the political and social problemsâ⬠¦show more contentâ⬠¦For it is only within the context of this nightmare that one can explain why ââ¬Å"Usher,â⬠occupies such an important place in the 19th century development of the Gothic genre. With great attention to economy of expression and unity of effect, this pattern would be revisited by countless other Gothi c stylistsâ⬠(Dougherty 6). This means that Poe used the fantasy of impending doom in ââ¬Å"The Fall of the House of Usherâ⬠to change it from being just an upper class dream, to a tale of horror which brought together some of the political situations in the nineteenth century such as those of race and class. Hawthorne and Poe successfully incorporated gothic elements in their writing which provides greater insight to the meaning and interpretation of their works. Nathaniel Hawthorne and Edgar Allan Poe utilized specific literary elements to bring their stories to life for their readers. For instance, Poe uses imagery to transform ââ¬Å"The Fall of the House of Usher,â⬠into a rebellion of inharmonious elements. The house has the same structure as a human head, with windows shaped like eyes, and as it begins to fall into disrepair so to do the humansShow MoreRelatedGothic Literature : The Dark Side Of Romanticism1518 Words à |à 7 PagesGothic literature is the d ark side of Romanticism. The theme of Gothic stories is either mysterious, horror, or even death. Nathaniel Hawthorne and Edgar Allan Poe are authors that demonstrate Gothic literature. Some of their work include, ââ¬Å"The Cask of Amontilladoâ⬠written by Edgar Allan Poe and ââ¬Å"The Birthmarkâ⬠by Nathaniel Hawthorne. The Cask of Amontillado tells how the narrator Montresor seeks revenge on his acquaintance, Fortunato. Montresor to desperate measures and did not catch. However, inRead MoreGothic Fiction Of Hawthorne And Poe Essay1919 Words à |à 8 PagesGothic Fiction of Hawthorne and Poe When discussing gothic fiction many early authors come to mind, Mary Shelley, the Bronte Sisters, Bram Stoker, and Oscar Wilde, to name a few, were all exceptional European writers of this style. As for American authors, there are two names that hold top places of honor, Edgar Allan Poe, and Nathaniel Hawthorne. Poe, with his talent for lyrical, poetic prose and conveying the macabre, is considered by many to be the master of gothic fiction. However, HawthorneRead MoreHistory of the Development of the Short Story.3660 Words à |à 15 PagesThe Short Story. Basic Literary Elements of The Short Story. 1.1.History of The Development of The Short Story. 1.1.1.Early Forms.Origins. The short story refers to a work of fiction that is usually written in prose, usually in narrative format. This format or medium tends to be more pointed than longer works of fiction, such as novellas (in the 20th and 21st century sense) and novels or books. Short story definitions based upon length differ somewhat even among professional writersRead MoreSupernatural in American Fiction Essay2928 Words à |à 12 PagesGhost hunting clubs, alien-searching satellites, and psychics are only a few of the many outlets available to Americans in modern times. Media plays a large role in arousing the publics interest in the fantastic.21 The novels of Anne Rice, a gothic-horror writer, appeal to a large audience, and her three book series have quite a cult following. Her two main series are The Vampire Chronicles and The Mayfair Witches.22 The Vampire Chronicles portrays modern vampires through a vampires eyesRead MoreANALIZ TEXT INTERPRETATION AND ANALYSIS28843 Words à |à 116 PagesAny literary work is unique. It is created by the author in accordance with his vision and is permeated with his idea of the world. The readerââ¬â¢s interpretation is also highly individual and depends to a great extent on his knowledge and personal experience. Thatââ¬â¢s why one cannot lay down a fixed ââ¬Å"modelâ⬠for a piece of critical appreciation. Nevertheless, one can give information and suggestions that may prove helpful. PLOT The Elements of Plot When we refer to the plot of a work of fiction, then
Tuesday, December 31, 2019
Personal Items that Defined My Culture Essay - 691 Words
While our parents offer themselves to help us grow as civilized human beings, one of the most important things they do is present to us our culture. As a small child, my parents introduced me to the world, and what a wonderful place it can or canââ¬â¢t be. Different traditions were taught to me throughout my years and these developed into the fundamental ideas for my lifestyle and culture. The idea of culture that we all share is extremely complex, so it is hard to define any parts of it without the use of symbolism. In order to define my culture, I selected three objects to represent me and my culture in a broad spectrum. However odd these objects may seem, I chose an aluminum ring, a computer and a Christmas stocking. These particular itemsâ⬠¦show more contentâ⬠¦In the modern day, we use technology to every benefit we can and I am not ashamed of that; my opinion on the use of technology (specifically computers) is that in quantities of moderation, technology can exponent ially expand the growth of our civilization. For my second cultural object, I chose my home computer because I can spend upwards of hours upon it each day, primarily doing work or visiting recreational, social websites and games. The renowned scientist Carl Sagan once said, ââ¬Å"Weââ¬â¢ve arranged a civilization in which most crucial elements profoundly depend on science and technology.â⬠This quotation blatantly applies to modern day society, where it is nearly impossible to communicate with people without an email or cell phone. The laptop is also an immense part of my culture regarding schoolwork, where I need the laptop to access the websites teachers use. With so many hours per day enveloped the laptop, it has grown to be a large part of my daily routine and culture overall. The final object I chose to describe my culture is my Christmas stocking. To me this stocking represents my traditions and faith in an elegant little display. Within the first few months of my birth, my parents had me Baptized as a Roman Catholic and that has been my faith ever since. We as a family celebrate the story of Christmas every year with prayer and festivities to go along with ourShow MoreRelatedViolating Social Norms1337 Words à |à 6 Pagesidea of closeness is linked to the idea of personal space and intimacy. The ideas that ââ¬Å"closeâ⬠can get ââ¬Å"too closeâ⬠has been observed and researched by social behavioralists and sociologists for decades. It is an intrinsic human behavior to seek out personal space. Perhaps it is a defense mechanism, perhaps an assertion of territorialism; there are theories to support each idea. However, social behavior does dictate that there is a social norm of personal space. Americans typically have a standardRead MoreH ow Nature And Nurture Affect Human Development1203 Words à |à 5 Pagesdevelopment so this is about their brain development. Nature is defined by genes, this influences who we are. It is also defined by many other ways such as physical appearance to our physical characteristics, so this is biologically determined by genetic inheritance and this then influences individual on their development and learning. Another thing that influences individuals is behaviour and this is because of family, culture and religion etc. This is because some family/religion has restrictionRead MorePersonality And Life Satisfaction : Does Agreeableness Affect1420 Words à |à 6 Pagesof complex traits among everyone in different cultures, five global dimensions of individual differences known as the Big Five: Neuroticism, Extraversion, Openness to Experience, Agreeableness, and Conscientiousness (McCrae Costa, 1997). These are the five categorys psychologists normally use to define individuals. The personality trait Neuroticism can be defined as behavior associated with fear, depression and anxiety. Life satisfaction can be defined as an individualââ¬â¢s view of their overall appraisalRead MoreWhat I Learned At The Classroom Environment Essay1490 Words à |à 6 Pagescreating such culture. As a white female and a product of the upper-middle class, I was quickly forced to apply my knowledge of cultural responsive pedagogy when I accepted a position teaching a Title-1 school with over 90% of students representing various minorities in Metro Atlanta. I swiftly realized that my students and I derived from different backgrounds, but I knew I had to make learning relevant and develop personal connections with my students. In the process of altering my teaching styleRead MoreThe Movement Of Labor Off Shore From The United States Essay1576 Words à |à 7 PagesThe effects of globalization can easily be defined and shown by the death of small town culture in and around the southern states. The term, globalization, is essentially a term used to make an ugly truth seem appealing and thought-provoking. When in actuality, it can be more easily defined and understood as cheap labor not burdened by employee safety and fare wages. The movement of labor off-shore from the United States was done for one reason , labor cost. This move was especially favorableRead MoreWhy I Choose Elementary Education1563 Words à |à 7 Pagesbeen said by most educators that have entered the profession that the reason as to why they made this their career path is due to the rewards of the profession. This too is one reason why I choose Elementary Education to be my concentration of study during the pursuit of my college care er experience. Teaching has many rewards to both the students and the teachers. Going fourth to make these rewards impeccable for both the student and the teacher takes much preparation involving pedagogical knowledgeRead MoreThe Pros And Cons Of Transgenders In The Military1349 Words à |à 6 Pagesnonmaterial components. The terms Heterosexism, cultural relativism, feminist and standpoint theory will be used to support my decision. It is said that when we are young we know our gender. If we do not conform to traditional male or female roles there is a strong likelihood that others will think we might be homosexuals. Although that is not always the case. Some people just prefer items that seem more interesting to them. Transgenders are born with their gender identity, that is apart from their sex.Read MoreA Brief Note On Employment And Life Decisions1515 Words à |à 7 Pagesthe goals and aspirations that she has as she launches her new career. This might include identifying what her core values are, and prioritizing each one. Next, I would advise Ramona to assess and catalog her strengths and weaknesses from both a personal and professional perspective. This valuable insight will equip her with the self-awareness needed in evaluating and making the decision to accept or decline the offer of employment. Assessing the Organization for Fit Once Ramona is equipped withRead MoreA Brief Note On Employment And Life Decisions1511 Words à |à 7 Pagesthe goals and aspirations that she has as she launches her new career. This might include identifying what her core values are, and prioritizing each one. Next, I would advise Ramona to assess and catalog her strengths and weaknesses from both a personal and professional perspective. This valuable insight will equip her with the self-awareness needed in evaluating and making the decision to accept or decline the offer of employment. Assessing the Organization for Fit Once Ramona is equipped withRead MoreThe Merchants Of Cool : Film Review1417 Words à |à 6 Pagesprofitable consumers. There are many patterns that switch on the request to purchase particular items made by particular brands. So what is it that makes some companiesââ¬â¢ being successful over the other? What are the patterns that find a response among the modern teems? Through this assignment the hidden aspects of marketing research is shown and many terms within the field of teen marketing are defined ââ¬â for example, core couple ââ¬Å"mookâ⬠and ââ¬Å"midriff.â⬠The documentary shares a statistical data at the
Monday, December 23, 2019
Teaching Students With Quality Assessments - 1052 Words
Introduction Education is a field that is constantly evolving and as teachers it is important that changes are made to be as effective as possible. Curriculum mapping, planning, and assessment building have been topics at the forefront of many conversations in the field of education. As teachers have become smarter about their field, they have made instructional and assessment changes that benefit students learning needs. The assessment practices we use in the classroom should be used to promote student learning (McTighe Oââ¬â¢Connor, 2005). As educators it is important that the goals we have are used to support the learning in all students. Providing students with quality assessments can help students be successful in the learning processâ⬠¦show more contentâ⬠¦By giving students pre-assessments teachers are able to diagnose ââ¬Å"studentsââ¬â¢ prior knowledge and skill level, identify student misconceptions, profile learnersââ¬â¢ interests, and reveal learning-sty le preferencesâ⬠(McTighe Oââ¬â¢Connor, 2005). With the knowledge gained from this type of assessment, teachers are better able to make instructional decisions that will decrease negative classroom behaviors. When students have a active role in the assessment process they perform better. I know understand that students must take an active roll in the assessment process to benefit from their learning. As a teacher, if I want students to be successful on assessments I have to include students in the process. New Practices I have gained several new practices from this course. Prior to this course my students used portfolios to track their learning over the semester. In order to give students more control over the assessment process, I have begun allowing students to choose the assessments to place in their portfolios. Once this is done, I have asked student reflect on their work and their learning. Anne Davies (2007) suggests ââ¬Å"students learn more as they reflect and select evidence of learning to show othersâ⬠(p.50). By allowing my students to choose the work that goes into their learning portfolios and reflecting, students are able to use their best work for grading. By trying this with my current students, I haveShow MoreRelated5 Keys to Quality Assessment826 Words à |à 4 Pagesââ¬ËFive key ideas about quality assessmentââ¬â¢ ââ¬â Keep it to 5 main points and write a few sentences on each. Use references to support your ideas. McMillan (2011) describes assessment as the gathering, interpretation and use of information to support teacher decision-making. (p5) Quality assessment is carried out to evaluate teaching, so that completed assessment tasks then provide information that is required by teachers to validate effective decisions about student learning. This allows teachersRead MoreBackground And Summative Assessment And Their Impact On Educators Work1712 Words à |à 7 PagesAssessment Matters According to Newman, Fielstein, Phelps (2013), as a teacher, itââ¬â¢s important to have firm knowledge of summative and formative assessment and their function in ensuring that students are mastering the significant skills and contents. Itââ¬â¢s also important for educators capably consider the information gathered from assessments and use them in making decisions, which support all the studentsââ¬â¢ learning. This week, builds on the previous assignment while focusing on the importanceRead MoreEvaluation And Assessment Of School Improvement And Measuring Educational Quality When Analyzed929 Words à |à 4 PagesAssessments play a vital role in every classroom, and it aids both, teacher and student in the teaching and learning process. I couldn t imagine managing a classroom without a guide or source of information that supports effective instructions and learning. In fact, Wormeli argues that if there is not efficient feedback or assessments the instruction has zero value (Stenhousepublishers, 2010). The evaluation and assessment in school improvement and measuring educational quality when analyzed AssessmentsRead MoreTeaching Is The Process Of Developing A Physically Literate Individual1294 Words à |à 6 PagesIn my own opinion, teaching is the process of developing a physically literate individual with the ability to carry out the physically active lifestyle through-out their life. According to NASPE Resource Brief Quality of Physical Education, the definition of teaching is: by having a quality physical education program that provides learning opportunities, appropriate instruction, meaningful and challenging content, and student and program assessment. In addition, a quality physical education improvesRead MoreReflective Journal Sample1190 Words à |à 5 Pagesmy division. The aims are to work toward better quality test practice: using tests for reflection on studentsââ¬â¢ progress rather than failing or passing students and improving the present test giving practice in weak areas such as validity, reliability, wash back. My reflection on the three testing models is that we should move from the model with mid-term plus final assessment to the model where the assessment process is parallel to the teaching/learning process through the course. To achieve thisRead MoreQwer617 Words à |à 3 Pages1. Assessment should be relevant. Assessment needs to provide information about studentsââ¬â¢ knowledge, skills and understandings of the learning outcomes specified in the NSW syllabus documents. That is, it needs to be directly linked to the syllabus standards. Syllabus standards are defined at: https://www.det.nsw.edu.au/policies/ curriculum/schools/curric_plan/ policystandards161006.pdf 2. Assessment should be appropriate. Assessment needs to provide nformation about the particular kind ofRead MoreMethods in Performing Assessment962 Words à |à 4 Pages A) Principles of assessments. B) Peer and self assessment. C) Feedback and questioning. D) Types of assessment records. Principles of assessments VALIDITY A valid form of assessment measures what it supposes to be measured. ââ¬Å"A valid assessment must also assess a sample of the abilities that are required in the curriculumâ⬠(Ian Reece, 2007, teaching, training and learning) Fairness: Fairness censures that everyone has an equal chance of getting a good assessment. ââ¬Å"All learners areRead MoreAnalysis Of The Book Refuge By Jackie French1526 Words à |à 7 Pagesmulticultural issue that students are able to relate to. It is an Australian novel that addresses two cross-curriculum priorities that are set out by the New South Wales Board of Studies (2012): Aboriginal and Torres Strait Islander histories and cultures as well as Asia and Australiaââ¬â¢s engagement with Asia. The text celebrates multiculturalism and nationhood and shows how composers can artistically create imagined texts through careful control of the English language. Students can study how composersRead MoreThe Importance Of Practices Used By Teachers959 Words à |à 4 Pagesby teachers to teach and assess student learning. One main idea present within both articles is the idea of inquiry-based teaching strategies and their use within the classroom. In the article: Unwritten Bedfellows: Discipline- based Inquiry and Standardized Examinations by Sharon Friesen, she explores the impacts of inquiry based teaching on provincial achievement exams scores. She concluded that using inquiry-based strategies had a positive impact on student achievement exam scores. TheseRead MoreMaslow s Hierarchy Of Needs769 Words à |à 4 PagesTeaching is one of the most important jobs as the future of the country, and indeed the world, lies in the children of today. It is important that we as teachers provide an environment, day in day out, that encourages and enables the students to grow not only as learners but as individuals. I believe the environment that facilitates this, (1) includes a fair, enthusiastic and supportive teacher, (2) incorporates the studentsââ¬â¢ interests into the curriculum, and (3) includes continual assessment to
Sunday, December 15, 2019
Dish Washing Free Essays
Dish Washing I walk into the restaurant Red Robin, wait for my name to be called by the host and sit down in a booth with comfortable red seats. All of a sudden a man sits next to me wearing an apron soaking with water, wiping sweat from his face. Itââ¬â¢s my brother, Zachary Walsh. We will write a custom essay sample on Dish Washing or any similar topic only for you Order Now Zach states ââ¬Å" Man, I hate Saturday nights, too damn busy! â⬠. What was Zach doing? Zach is a dish machine operator, or in restaurant terms, a DMO. Washing dishes you say, that sounds easy! I am afraid not my friends. Washing dishes is one of the most under appreciated jobs. Just ask the manager him self, who by the way is my Uncle. My Uncle states, ââ¬Å" If it wasnââ¬â¢t for the DMO this place would be a **** whole. DMOââ¬â¢s work their *** off and their the ones who keep things running behind the scenes. â⬠With only a thirty minute break from washing dishes, I thank my brother for taking this time to answer questions because I know he would much rather be doing other things. Things like enjoying his food, staying hydrated and getting his mind off washing dishes. My brother is a good guy and thatââ¬â¢s a good thing for Red Robin because the DMOââ¬â¢s do the most work for the smallest pay. Here at Red Robin, the DMOââ¬â¢s are the bottom of totem pole. They usually get no breaks, the only time they do is if they work a double, they get paid the least and have to be stuck in the back of the kitchen where they cannot really talk to any one. ââ¬Å" It was the worst thing Iââ¬â¢ve ever done when I first started, but honestly you get use to it and after a while you start making friends. Luckily for me, Red Robin is a great environment and everyone is pretty chill. â⬠Zach says, smiling, probably thinking back on all the days he use to come home and complain and threaten to quit. As stated before, a life of a DMO is not an easy one. For the most part of this interview, Zach was calm, but when he talked about what a DMO does, he got intense telling what they do. ââ¬Å" I hate it, when I tell people Iââ¬â¢m a DMO they usually just laugh. People do not understand that I have to wash tons of dishes and then after you put those dishes in the machine to wash, you have to go put the cleans ones away and usually you have to walk all the way across the kitchen to do this. When you have to put the dishes away, more dishes keep on coming in and this leads to a build up of plates and other things that you have to wash and it sucks! Luckily, the other staff understands Zachââ¬â¢s job and they are usually nice about it. The key word there though.. â⬠he pauses, and looks back to what seems to be the front of the kitchen and finishes ââ¬Å" is usually. â⬠Washing dishes gets Zach paid nine dollars an hour. Zachââ¬â¢s been working at Red Robin for a year and half now and still has not gotten a raise. Zach says he is the lowest paid person there who has been working at Red Robin for over a year. The worst part about the hard working jobs at restaurants and farms is these types of jobs get paid the least even though they are doing the most work. At the same time, the person taking these jobs know this information before they get employed. In tough times like the one we are living in today, people will take any job they can get. Zach has recently just graduated from college and obviously needs to pay off those college loans. Being a DMO is not going to pay those loans off but it is a start. ââ¬Å" I needed a job out of college right away and this was the only one I could find. It sucks but you got to do what you got to do. Before giving you the job they tell you itââ¬â¢s a sucky job and that you are going to hate it and I kind of took that as a challenge. As Zach goes to get a cup of water, my Uncle sits next to me and asks me what I was here for again. I explain to him the assignment and he sits there for a second to think. As Zach is coming back from getting water, my Uncle says, ââ¬Å" Zach is the hardest working kid I have ever seen at Red Robin. He does the dirtiest job and never complains about it. We are sure damn lucky to have him or we most likely be screwed. â⬠As he hits Zach in the shoulder and gets up so Zach can sit down again. Zach smiles, and even though he knows he is doing a job that does not get any credit at all, he feels proud knowing heââ¬â¢s made someone proud and most importantly, a family member proud. Zachââ¬â¢s break is over and my Uncle allows me to go back to the kitchen with Zach as long as I do not get in the way. The DMO area is a messy one to say the least. With dishes all over the place, stains on the wall, water all over the floor, it is no wonder why people do not want this job. Zach can tell from the expression on my face that I was shocked to see the place so messy. ââ¬Å" I told you our Uncle wasnââ¬â¢t lying about it being a crappy job. This is actually clean compared to most Saturday nights, you should have seen last weeks mess, the place was flooded and the water was up to my ankles. And guess who had to take care of the problem? Yeah thatââ¬â¢s right, me! â⬠This place really did feel like the worst job ever. Along with washing dishes and putting them away, DMOââ¬â¢s had to do other tiny messy jobs in between washing dishes. DMOââ¬â¢s had to take out the trash when it was full, clean the bathrooms if there was a flood, clean up spills made by costumers because the waitress or waiters were to ââ¬Å"busyâ⬠and the worst one, clean throw up. To do this and clean dishes takes a very hard working kid or man to do. And luckily for Red Robin, they had there guy. ââ¬Å"One time this group of about ten baseball players come in and two stupid clowns tried to see who could eat the most. Needless to say one of them threw up all over the place and I had to clean it up. The most embarrassing part was they were in their late thirties, most likely in a softball league. â⬠On a typical Saturday night at Red Robin, there would be two DMOââ¬â¢s. So why was Zach the only one on that night? Because people are lazy. â⬠Zach laughs at his own joke and states ââ¬Å" actually Iââ¬â¢m just kidding, I would probably quit if I could. Plus I couldnââ¬â¢t give up on your Uncle. He gave me the job in the first place. â⬠My brother shows me his hands and they are very pruny from working with the water and the soap. During the winter, when his hands would dry from being pruny, they would often crack and sometimes even bleed. This is all the norm when it comes to washing dishes, but people never see the little things that come in to play to make a restaurant run. Another terrible part about Zachââ¬â¢s job is closing. Who ever is the DMO that night is usually the last one to leave the restaurant, along with the manager. The DMO has to clean every last dish and also help put them away. Out side there are around ten to fifteen trash bags filled with disgusting food and other restaurant supplies that have to be walked across the parking lot and into the dumpster. ââ¬Å" Then when you are all set to go home and you get into your car, you realize you smell so bad and cannot wait to take a shower. Man, that shower feels great every night! â⬠As Iââ¬â¢m about to leave Red Robin, one of the waiters shouts to the back of the kitchen ââ¬Å" Hey Zach, can you clean up table 83? A baby just knocked down a glass of beer. I would pick it up but I got so many tables tonight. â⬠After Zach hears the question, it seems like he does not even listen to the waiters excuse. Right away he stops washing dishes and grabs the mop and heads to clean up the mess. ââ¬Å"Yup, you got to love being a DMOâ⬠he says in a sarcastic tone and walks away, going to do his job. How to cite Dish Washing, Essay examples
Saturday, December 7, 2019
Jubilee Year Essay Example For Students
Jubilee Year Essay The book of Leviticus is filled with different rules and teachings. They were written down by priests. They were known as the Holiness Code. One of the most prominent teachings in this section of Leviticus was about the jubilee year. Every fifty years, debts should be forgiven, and people who have lost their property have an opportunity to get it back. I wish we had a jubilee year in our time because it would allow people who have been struggling with their life to regain their footing and start over. In modern times, most people are very greedy and materialistic. Perhaps that is one reason why, in ancient times, debts were forgiven every fifty years. People who had borrowed money from others but were too poor to pay them back normally lived a harder life. If debts were forgiven every fifty years, if they were still alive, it would give them a chance to try and live a normal life again. Nowadays, people would not stand for such a principle. Richer people would not agree to it because they would be losing money they had lent to other people. People who had borrowed money, however, would like it because they would not have to work to pay them back. When people lose land, it is normally because they owe money, and whoever they owe money to is taking the land as a payment. Again, if people had a chance to regain their land after having it seized, their life would return back to normal and they could try and restart their lives also. As with the forgiving of debts, I do not think this would be followed in modern day and age. Land is very expensive nowadays, so having to give back a piece of land would make many people angry. Now matter how hard we try to make it happen, I do not believe a jubilee year will ever occur again. Our society is too egotistical and self-centered to follow such a tradition. Even though it would be for the better good, people would still not agree to have a jubilee year ever again.
Friday, November 29, 2019
Services Marketing
Australian Telecommunications Company has continued to expand to address the demands of the market. It has remained a key player in the countryââ¬â¢s economic growth, having generated close to $37 billion in 2008 and $98 billion revenue in 2009. The industry has over five hundred thousand employees across the country, working in various capacities (IBISWorld, 2011).Advertising We will write a custom assessment sample on Services Marketing specifically for you for only $16.05 $11/page Learn More It has arguably been considered as a stimulant for employment in almost every sector of Australian economy. It has local and international companies which contribute to this tremendous global recognition. Among these are Optus and Vodafone which are considered as key players in the market. This paper gives a critique of the performance of these companies based on their weaknesses and threats with reference to the entire telecommunications industry in Australia. Vodafone is a UK-owned company and the leading telecommunications company around the world operating in more than twenty five countries including Australia. Vodafone Australia is the third largest Telecommunications Company in Australia, behind the giants Telstra and Optus. The company runs a GSM mobile network which is approximated to cover 92% of Australian market (Vodafone, 2011). It also boasts of a Globalster satellite which enables it to cover the entire population. Even as the company continues to thrive in an ever-expanding economy and market, it has had its fair share of weaknesses and threats triggered by intertwined factors in the telecommunications market. Vodafone Australia has experienced one of the worst network problems in the Australian market. Towards the end of 2010, the company registered pitiable quality in its calls, data speed, SMS reliability and voicemail services. It was faced with a class action suit for demonstrating incompetence in serving Australian pe ople. To maintain its business reputation, the company responded by blaming customers for using faulty software on their handsets and use of Smartphones (Vodafone, 2011). Although Vodafone CEO offered an apology, the interruption saw several customers terminate their contracts with the company to seek better services.Advertising Looking for assessment on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Additionally, expansion of the company has been achieved by direct regulation of its operations. Through mergers and acquisitions, the company has not realized organic growth. As a result, the company has a stable customer base at the expense of proper management of its subsidiaries (Vodafone, 2011). With its operational structure centered in UK, Vodafone Australia has failed to address needs of the market allowing effective competition from smaller companies. Moreover, Vodafone Australia continues to experience several thre ats as permitted by market trends and its ability to effectively serve Australians. Competition from major players and upcoming companies is seen as a major threat for the company. Telstra which is the leading player in the market, previously possessed by the government runs most of the copper network, offering landline, broadband and mobile services (Vodafone, 2011). Immense global penetration of internet companies further threatens Vodafoneââ¬â¢s ability to penetrate the market in future. It is important to note that though saturated, the market still offers opportunities in terms of the aging population and changing needs for customers. Through strategic plans like simple phones and friendly pricing plans, the company stands a chance of favorably competing in market (IBISWorld, 2011). On the other hand, Optus is ranked second in Australian telecommunications market and is owned by Singapore Telecommunications Company. Headquartered in Sydney, Optus has retained SingTel service s and products like Boost Mobile, Virgin Mobile Australia, Uecomm and Alphawest (Optus, 2011). In serving its customers, the company runs its own network infrastructure together with the use of other companiesââ¬â¢ services like Telstra Wholesale. It has two channels of service delivery where it directly serves customers in the market and as a wholesale agent for smaller companies.Advertising We will write a custom assessment sample on Services Marketing specifically for you for only $16.05 $11/page Learn More The company also provides internet services through dial-up and broadband services. It mainly serves the government, business owners and residents of Australia. Like other players in the Australian telecommunications market, the company has weaknesses and continues to experience threats from a wide range of areas. Being owned by Singapore Telecommunications Company which has concentrated its operation in Australia, Optus is exposed to high comp etition from local players and other bigger players in the market. In addition, Optus is faced with management issues manifested through labor strikes experienced before (Optus, 2011). This affects its reputation in maintaining a competitive advantage and customer base. Lastly, service delivery has not been up to date with customers complaining of low network connection speed and Cable TV services. Even though the company is ranked second in Australian telecommunications industry, it faces stiff competition from Telstra and Vodafone among other key players and upcoming companies. It therefore suffices to mention competition as the companyââ¬â¢s major threat. Nevertheless, Optus prides on a number of opportunities in the telecommunications industry. With ever-changing technology, the company has a chance to expand its service and product delivery in order to address the needs of its young customers. It also plans to increase its customer base through TV mobile services by the end of 2012 by use of FetchTV (Optus, 2011). Additionally, the company seeks to access government license to offer provisional satellite services that will cover Australian Broadband Network. This will win new customers across the country including remote regions which are not well covered by its competitors. In general, a survey of Australian telecommunications market indicates various viewpoints with regard to the performance of companies like Vodafone and Optus. It is evident that the two companies have weaknesses which have continued to affect their performances. Nevertheless, there are countless opportunities to be utilized in maintaining competitive advantage.Advertising Looking for assessment on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More References IBISWorld. (2011). Mobile Telecommunications Carriers in Australia: Market Research Report. IBISWorld. Web. Optus. (2011). Media Center. Optus. Web. Vodafone. (2011). Vodafone Company. Vodafone. Web. This assessment on Services Marketing was written and submitted by user Konnor Mclaughlin to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here. Services Marketing Executive summary Service quality is a very critical aspect of any business. The paper carried out researches on five service-providing firms. The firms included one bank, three restaurants, and a hospital. Many theories and models have been put in place to explain the subject of service quality. The paper links theories such as the attribution theory and equity theories, among others to the specified service encounters.Advertising We will write a custom report sample on Services Marketing specifically for you for only $16.05 $11/page Learn More The researcher rated the service provided on a five-point rating scale. CERVICAL model also comes in handy in terms of analyzing the aspect of service delivery and quality. The paper also explains the researcherââ¬â¢s expectations together with what he thought the firm would have done at that point. The journal also required the researcher to recommend how employees or the firm would have improved on its servi ce provision. These journals were later on analyzed to give an insight into the practice of service marketing. First Service Encounter Various entries were made in a study of service marketing conducted on Joapick hotel on July 22, 2013, at 10.00 am. The researcher had a personal encounter with service providers in this restaurant. The entries were therefore likely to give accurate information about service provision in the restaurant. In this encounter, the researcher had purposed to understand the events and behavior of various front-line operators and employees that result in client dissatisfaction. The researcher had purposed to visit this restaurant to evaluate how it offers its service. In this entry, the service encounter involved one-on-one communication between the customer and the service-providing officer. For improvement of the delivery of restaurant services, the management should offer close employee supervision. Service provision could also be improved through increas ed employee commitment. Second Service Encounter The second journal entry was made at ANZ bank. The industry offered banking services to its clients. The entry was recorded on June 15, 2013, at 11.00 A.M. The encounter was also entered through a personal visit to the bank. The researcher decided to visit the bank due to its location. The bank was in proximity to the point where the researcher was working. It would therefore, easy for him to reach the bank. The researcher rated satisfaction with the service encounter at one in a five-point rating scale. The rating depended on the feelings of the client. The researcher felt that way because the front office operators had no organization ability, which resulted in delays in service delivery. The client felt that there were delays in service delivery. On the question of what the employee or the firm would have done to increase the level of client satisfaction, the journal indicated that the employees of ANZ bank would have been more ord erly in their service provision. To improve the service system of ANZ bank, bank management should apply job subdivision. The bank should also restructure its job design in a way that employees who are offering any service feel at the right positions in a bid to maximize their input and hence the overall yield of the bank.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Third Service Encounter The third journal was recorded from PPK restaurant, which is a service industry that provides food services to its clients. The data was recorded on July 2, 2013, at 10.00 A.M. The service encounter took place via telephone. The specific circumstance of the encounter was expectations. The researcher had expectations that the restaurant would provide better services owing to its high publicity. According to the journal, the rate of satisfaction with the service encounter was put at five on a five-poin t rating scale. This was the highest rating mark. The researcher recorded that the feeling of delight resulted from the fact that service providers were able to provide services on time. The services were also satisfactory to the customer. The researcher also suggested that the employee or the firm would have improved on their level of emotional labor to offer better services. From this journal, there is an indication that the service system required that employees need to do job training on emotional labor. Fourth Service Encounter The fourth journal entry form was filled from Making hospital. The hospital provides a variety of medical services to clients. This journal focused on services offered by nurses at Making hospital. The journal entry was made on July 30, 2013, at 10.00 A.M. The journal was recorded during a personal service encounter with the hospital nurses. This encounter resulted from the expectations of the researcher on the quality of services provided by the hospita l. The service encounter with this hospital was rated at two in a five-point rating scale. The researcher attributed this below-average performance to the fact that the service providing employees did not indicate much dedication to their duties and responsibilities. For example, nurses would respond to patientsââ¬â¢ questions in a rude way. On the issues of what the hospital would have done to improve on the clientââ¬â¢s level of satisfaction, the researcher asserted that it should have motivated its employees to enable them to offer the best qualities to the client. The researcher also suggested that the service provider should improve on employee motivation to make employees perfect their service provision ability. Fifth Service Encounter The fifth journal entry was entered from Small World Restaurant. The company provides catering services. The journal was entered on June 29, 2013, at 10.00 A.M. The service encounter happened through mail correspondence. The encounter was purposely planned by the researcher. The service encounter was rated at two on a five-point rating scale. The researcher attributed this rating to the fact that the restaurant took much time to respond to the mail and had little commitment to mail. The journal entry also indicated that the restaurant would have minimized delays in service delivery. The service system needs improvement in communication and training of employees on the best communication practices.Advertising We will write a custom report sample on Services Marketing specifically for you for only $16.05 $11/page Learn More Analysis of service encounters The service encounters may be explained in several theories and models. Although some were related, there are also differences within these models. In the first service encounter, the three evident theories are the attribution theory, equity theory, and personal involvement. The attribution theory is used to explain human behavior and suit the first case based on the employee attitude at the work place (Bloemer, de Ruyter Peeters, 1998, p.276; Choi et al., 2004, p.913). Various models can be used to explain the behaviors of the employees in the first encounter, and the owner of the restaurant expresses a particular attitude to the employees. Caruana (2002, p. 811) states that the theory is important as it can be used to explain human behavior even in management and business. Equity theory also applies to the encounter, with the employees trying to fit in the workplace and appear to be doing equal tasks. However, they had little personal involvement, and this could be a significant factor for the performance of the business and the employee rating. The banking industry, as represented in the second encounter, displays several theories that are generalizable in other organizations. In this second encounter, disconfirmation of expectation paradigm is applicable. The encounter proves that employees are not always satisf ied with the services offered in organizations despite the positive feedback that this confirmation of expectations paradigm may provide. The encounter also includes a display of the conceptual model of service quality (Brown Meuter, 2000, p.138). Consumers have personal needs, experience and other sources of information to predict the services that they can get from institutions such as banks, and marketers should filling the gaps that exist in the satisfaction of these services. The SEQUAL model can also be applied here. Marketers should ensure that they participate in creating reliability, responsiveness, empathy, and assurance so that the clients are assured of quality services (Brady, Cronin Brand, 2002, p.17). The third and fifth encounters were both in restaurants, and the major values that were evident include the consumer expectation types. Consumers display varying expectations based on several factors. Desired expectations are displayed in the restaurants, with the mana gement having to use the marketing team to make sure the customers provide feedback on these expectations. The other forms of expectations that are evident include equitable and predictive expectations (Lovelock, Patterson Walker, 2011).Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The fourth service encounter in MarieKing Hospital was crucial in displaying the different kinds of values in organizations, including perceived value, performance value, social value, emotional value, and interaction value. Though the clients in the institution displayed the values, the performance value and the social values were expressed in a significant way and applicable in the management of the institution. The reason for the application of the social value is mainly the nature of the institution that is meant to offer services without regard to client ability to pay for the services. The link between Theory and Practice The theories discussed above are applicable in management and business, and organizations apply them to ensure that they maintain a competitive edge in the respective markets. In the disconfirmation and expectation paradigm, employers can use surveys to ensure that the consumers are satisfied with the services offered by their organizations. The SEQUAL model also helps employers to gauge the service delivery quality in their respective organizations. This will be effective in making them improve their services. Chebat and Slusarczyk (2005, p.664) assert that the declining quality of service in service provision industry has been associated with poor training of employees. Consumers tend to stick to organizations that provide the best services as per their evaluations, and the service encounters discussed above are good examples of the same. Organizations can apply the 7 Pââ¬â¢s of marketing in the form of price, place, product, promotion, people, process, and physical evidence to ensure that their products are rated highly. The product design, quality, and usability are some of the factors that they can alter in the output to ensure that it is appealing in the market (Bitner, Brown Meuter, 2000, p.138). The place of sale and the price at which the products are available should also be convenient to the customers, with the employees being trained on how to approach the target market. Physical evidence and promotion will be crucial in the determination of the availability of a particular product to the target market. The characteristic of services is some of the other links that exist between theory and practice in marketing. Marketers should aim at replicating the goals of the department in the field (Brady, Cronin, and Brand 2002, p.16), with the right measures being put into place for this. The theories in marketing provide a conceptual framework on which marketers can use to promote their products and organization. To ensure that the theory is applied, marketers and organizations need to plan and make the objectives of the particular department, with the employees being trained on the same (Pluta-Olearnik, 2011). The organizations should also carry out surveys to evaluate the efficiency of the applied theories and take relevant measures based on the findings (Cadogan et al., 2001, p.261). Decision-making pro cess in organizations should be consultative and inclusive, with members in all the working levels being involved (Nijssen Herk, 2009). Despite involving several employees, the decision-making process should also be fast enough to ensure that the relevant measures are taken in time. A service triangle involving consumers should also be established (Bendapudi Leone, 2002, p.83). The management should not be solely involved in decision making that is likely to involve other employees without consulting them first. Several factors influencing behavior in organizations include the culture in the organization, the social background of the employees, and the management, and the type of personalities within the organization. Employees and the management team can display differing behaviors based on the above factors (Brady Robertson, 2001, p.53). To ensure that the behaviors do not affect the output of the organization, an appropriate organizational culture should be cultivated. Concept ual Framework The conceptual framework of service delivery that is relevant in the above service encounters is mainly the working hypothesis and the descriptive types. Analysis of the literature on the same topic would provide adequate information for a descriptive study, and this would ensure that any gaps in the literature are filled and more models of evaluating service encounters are developed (Choi et al., 2004, p.913). The initial process of planning such a study would involve the assessment of the services discussed, and appropriate information gathered based on the existing theories and other literature on the same. Businesses need to ensure that marketing is an essential function, and such a framework would be beneficial (Schultz, Frederiksen Doerr, 2013; Bendapudi Leone, 2002, p.83). Marketing does not necessarily involve the presentation of the products and can be done even using other methods (Daunt Harris, 2012; Elsamen Alshuride, 2012). The conclusions of a study o n the service encounters above would go a long way in determining the efficacy in the marketing profession. Summary and Conclusion Service encounter has become a relevant field of study in the business world. The researcher carried out journal entries from various service providers. Analysis of various service encounters indicated that service provision in the world economy is still below average. The findings of the research indicated that factors such as poor communication, low motivation, and lack of proper training resulted in poor service quality. The research also found that service encounter quality has a direct impact on the level of customer satisfaction. Service encounter was also found to influence the perception of service quality. Reference List Bendapudi, N., Leone, P. (2002). Managing Business-to-Business Customer Relationships Following Key Contact Employee Turnover in a Vendor Firm. Journal of Marketing, 66(2), 83-102. Bitner, J., Brown, W., Meuter, L. (2000). Tec hnology Infusion in Service Encounters. Journal of the Academy of Marketing Science, 28(1), 138-149. Bloemer, J., de Ruyter, K., Peeters, P. (1998). Investigating Drivers of Bank Loyalty: The Complex Relationship between Image, Service Quality and Satisfaction. International Journal of Bank Marketing, 16(7), 276-286. Brady, K., Robertson, J. (2001). Searching for a Consensus on the Antecedent Role of Service Quality and Satisfaction: An Exploratory Cross-National Study. Journal of Business Research, 51(1), 53-60. Brady, K., Cronin, J., Brand, R. (2002). Performance-only Measurement of Service Quality: A Replication and Extension. Journal of Business Research, 55(1), 17-31. Cadogan, W., Paul, J., Salminen, T., Puumalainen, K., Sundqvist, S. (2001). Key Antecedents to ââ¬Å"Exportâ⬠Market-Oriented Behaviors: A Cross-National Empirical Examination. International Journal of Research in Marketing, 18(3), 261-282. Caruana, A. (2002). Service Loyalty: The Effects of Service Qual ity and the Mediating role of Customer Satisfaction. European Journal of Marketing, 36(7/8), 811-828. Chebat, J., Slusarczyk, W. (2005). How Emotions Mediate the Effects of Perceived Justice on Loyalty in Service Recovery Situations: An Empirical Study. Journal of Business Research, 58(5), 664-673. Choi, S., Cho, H., Lee, S., Lee, H., Kim, C. (2004). The Relationships among Quality, Value, Satisfaction and Behavioral Intention in Health Care Provider Choice: A South Korean Study. Journal of Business Research, 57(8), 913-921. Daunt, K., Harris, L. (2012). Exploring the forms of dysfunctional customer behavior: A study of differences in servicescape and customer disaffection with service. Journal of Marketing Management, 28(1/2), 129-153. Elsamen, A., Alshuride, M. (2012). The Impact of Internal Marketing on Internal Service Quality: A Case Study in a Jordanian Pharmaceutical Company. International Journal of Business Management, 7(19), 84-95. Lovelock, H., Patterson, G., Walker , R. (2011). Services marketing. An Asia Pacific perspective (5th Ed.) NSW: Pearson Prentice-Hall. Nijssen, E., Herk, H. (2009). Conjoining International Marketing and Relationship Marketing: Exploring Consumersââ¬â¢ Cross-Border Service Relationships. Journal of International Marketing, 17(1), 91-115. This report on Services Marketing was written and submitted by user Alvin Mckinney to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.
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